Vocabulary
Study the following vocabulary.
Saying sorry
apologize – say sorry very politely
I must apologize for being late
You needn't apologize
Sorry
I'm very / terribly / awfully sorry
Sorry, it's not my fault – it's not my mistake
excuse
Excuse me, I'm in a hurry
delay – when you are late
I was delayed at the airport
cancel – say something will not happen
reassure – make somebody feel sure
That's all right
Don't worry
It doesn't matter
No problem
Thank you / Thanks
Thanks a lot / very much
Thank you very much for your help
You're welcome / That's all right
kind
That's very kind of you
hospitality – when you host guests
pleasure – feeling happy
It was a pleasure