Refusal letters – Practice 1
Fill in the missing words and expressions. The first letter prompt will help you fill in the right word or expression.
Dear Mr Finch,
Your letter, that we bill you quarterly rather than monthly, presents us with somewhat of a problem.
Inasmuch as we would like to welcome you as a new customer of our firm, we would like to accommodate you in any way possible. Your request, , would result in your receiving treatment for your account and would be to all of our customers who must settle their accounts 30 days. If we were to the terms you have requested to all of our customers, we would soon be out of business .
I am sure you can understand our position in this .
We would your account on our regular open account basis and hope that we will have the opportunity to you with our fine line of products as well as service.
Sincerely,
Garret Barks,
Key Account Manager