Apologies – Practice 2
Chose the best word or phrase from the choices.
Dear Mr. Dobbs,
Please our apologies the recent problems you had our lawn service.
We converted to a new scheduling system, and problems with the software. The vendor has since applied a patch, and our systems are now 100% .
Our team will be out early next week to perform the work requested. We have applied a 10% on your order, and apologize for any this may have caused you.
yours,
John Thompson
Product Manager