Customer Service – Comprehension Check

  1. There is a grammar mistake in this sentence: “And how many people do you think I'm told this story to?” Which of the options has the mistake? 
  2. People who call your business want to talk to 
  3. Which of the options best completes this sentence? “If you're a good salesperson, you can sell anything to...
  4. Which of the options best completes this sentence? “Good customer service is all about...
  5. The article suggest taking the extra step. If someone walks into your store and asks you to help them find something, what is the extra step? 
  6. Reliability is 
  7. There is a grammar mistake in this sentence: “If you apply these seven simple rules consistently, your business will become know for its good customer service.” Which of the options has the mistake?
  8. What really annoys customer? 
  9. Which of the options best completes this sentence? “Good customer service will bring in...”
  10. Which of the options is the one true secret of good customer service?