Business etiquette – Practice 1

 

 

Fill in the missing words and expressions. The first letter prompt will help you fill in the right word or expression.

Dear Mr. Monroe:

Thank You For Your Business!

I am sending this letter to  my sincere  to you for your continued patronage of our business. At European Interiors we are well  that it is repeat customers like you who are largely responsible for 2006 being the best sales year in our 14 year history.

To  thank you in a more concrete way we would ask you to drop into the main store on Kirby Avenue before the end of February 2007 to pick up your free gift. We have managed to acquire a supply of hand crafted cedar boot racks for a few of our very  customers and we would like you to have one. In fact, we have one  in your name until the end of February, no strings attached.

In addition, we are also offering an exclusive financing package to only our best and most appreciated  during that same period. Because you are included in that very exclusive group, we are offering you zero down payment, with zero financing charges for the entire first year of ownership of any furniture purchase you make valued over $1,000 during the month of February.

We are  to have  you well in the past and we look  to continuing to provide your home furnishing needs in the future.

When you come to the main store during February to pick up your gift please  free to stop by my showroom office and say hello. I look forward to seeing you.

Yours sincerely,

Rachel Whittaker

General Manager