Answer Key
Business idioms, jargon and abbreviations – Practice 1
Choose the correct answer:
- SWOT stands for [strength, weakness, opportunities, threats]
 - CRM stands for [customer relationship management]
 - A situation in which further action is blocked is [a stalemate]
 - “Headquarters” is usually abbreviated as [HQ]
 - MBA stands for [Master of Business Administration]
 - A number that is close to the true number but not quite the true number is [a ballpark figure]
 - If you want to deal with recruitment, salaries and staff issues, you might want to follow a career in [HR]
 - [synergy] is the idea that the value and performance of two companies combined will be greater than the sum of the separate individual parts.
 - A needlessly time-consuming procedure is called [red tape]
 - VAT stands for [value added tax]