Answer Key

Cancelling appointments – Practice 2

Chose the best word or phrase from the choices.

Dear Mr Drake,

 [regret] to inform you that I will not be able to make it to the meeting we have  [scheduled]for 25 September at 4 pm to discuss the new company policy to deal with customers' complaints. I have been informed that I have to go on an important business trip abroad, which I cannot reschedule. I am going to be away  [until] 27 September.

Would it be  [possible] for us to reschedule the meeting for any other day  [after] 27 September? Can you send  [one or two] dates and times that would be  [suitable] for you?

I apologize for any  [inconvenience] and look  [forward] to your reply.

 [Sincerely] ,

Frank O'Connor