Answer Key

Review

Part I

Chose the best word or phrase from the choices.

You answered 0 of 10 questions correctly in this part of the test.

  1. Golf is a popular way to  [entertain] your business partners.
  2. We have a lot of work. We need to  [hire] another person to help us.
  3. We arrived late at the airport and so we had to  [queue] at the check-in with other passengers.
  4. The company offers private health  [care] to its permanent employees.
  5. To work as a sales  [rep] you need good communication skills.
  6. What is our manager's  [extension] ? I need to call him about something very important.
  7. I make a lot of business  [trips] to Japan for my company.
  8. They have a  [poor] customer service. They never help you with anything.
  9. Our managers are  [negotiating] a new deal with the IT company.
  10. Could I use your mobile? I need to make a phone  [call] .

Part II

Fill in the missing words and expressions. The first letter prompt will help you fill in the right word or expression.

You answered 0 of 10 questions correctly in this part of the test.

  1. I did not like my job. It was boring and I did not earn much, so I decided to  [quit] and find another one.
  2. When I am 65 years old, I will  [retire] and get pension.
  3. Tomorrow all employees will have to  [attend] a meeting about safety.
  4. I'd like to  [make] a reservation for tomorrow, please. A table for three.
  5. Can you  [answer] the phone, please? I am busy with a customer at the moment and can't talk to anybody.
  6. Nobody wants to  [deal] with my complaint.
  7. Please, show me your  [boarding] pass and I will tell you the number of your seat.
  8. During the job  [interview] they asked me about my work experience and education.
  9. What do you think about this idea of removing the chairs from the  [meeting] room so we don't spend so long talking about things?
  10. CEO stands for Chief Executive  [Officer] .